HP Pavilion DV6-6116NR 15.6-Inch Entertainment Laptop

I got buying hp laptops nearly 5 years ago, I bought 5 of them over the years for myself and my kids. One DV6-6116NR of the reasons I got buying them was because the service was great. The first one I bought the motherboard crapped away a month later the computer was away of warranty (a warranty that had been ran by the society because of this problem). The second one was for my son, the screen divulged within the foremost year, they repaired it and it lasted near another year. The replacement I bought for him the screen exposed after 15 months. The finally hp laptop I bought (and the lastly one I will ever buy) the difficult drive divulged afterwards 11 months. I received to exercise the hp chat mapping to diagnose it because you can’t understand a word their foreign phone suffer says. They told me they would send me a box to transport it back since it is even under warranty. That was three days ago, I simply went conk the telephone with them, they still haven’t eve bothered to transport the box.